bmy12 Privacy Policy – How We Handle Your Personal Data in the Philippines

This Privacy Policy explains what information bmy12 collects from Philippine players, how it is used, how it is protected, and what rights you have over your personal data.

Last updated: June 2025

Information We Collect

When you register and use the bmy12 platform, we collect several categories of personal information necessary to operate your account and provide our services to Philippine players:

Account information: Your full name, date of birth, email address, and login credentials provided at registration.
Identity verification data: Government-issued ID details or other documents we may request to verify your eligibility and identity.
Payment and transaction data: Records of deposits and withdrawals, including the payment method used (such as GCash, Maya, or bank transfer), transaction reference numbers, and balances in Philippine Peso (PHP ₱). bmy12 does not store full payment account credentials — only transaction references necessary for account crediting.
Device and browser data: IP address, device type, operating system, browser version, screen resolution, and session timestamps collected automatically when you access the Platform.
Usage data: Pages visited, games played, session duration, click patterns, and platform interaction logs used to improve service performance and detect unusual activity.

You are not required to provide more information than is necessary to operate your account. However, failure to provide required information may limit your access to certain features.

How Your Data Is Used

bmy12 uses the personal data we collect for the following purposes:

To create and manage your account, verify your identity and age eligibility, and process deposits and withdrawals in Philippine Peso.
To operate, maintain, and improve the Platform, including resolving technical issues and optimising game and payment performance.
To communicate with you about your account, including deposit confirmations, support responses, and important policy updates.
To detect, investigate, and prevent fraudulent activity, unauthorised access, and violations of our Terms and Conditions.
To comply with applicable legal and regulatory obligations.

bmy12 does not use your personal data to make automated decisions that significantly affect your account without human review. We do not sell your personal information to third parties for their own marketing purposes.

Cookies and Tracking Technologies

The bmy12 platform uses cookies and similar browser-based technologies to support platform functionality and improve your experience. Cookies are small data files stored on your device when you visit the site.

We use the following types of cookies:

Essential cookies: Required for core platform functions such as maintaining your login session and remembering your preferences across pages.
Analytics cookies: Used to understand how players navigate the Platform, which pages are visited most, and where technical errors occur. This data is aggregated and does not identify individual users.
Security cookies: Help detect unusual login activity and protect against session hijacking.

You can control cookie behaviour through your browser settings. Disabling essential cookies may affect your ability to log in or use certain features. bmy12 does not use cookies to serve third-party advertising on the Platform.

Data Storage and Security

Personal data collected by bmy12 is stored on secure servers with access controls in place to limit who can view or modify account information. We apply industry-standard security measures including encrypted data transmission and secure session management.

We retain your personal data for as long as your account is active and for a reasonable period afterward as required by our legal obligations or to resolve disputes. When data is no longer needed, it is deleted or anonymised in accordance with our internal data retention procedures.

While bmy12 takes appropriate steps to protect your data, no online service can guarantee absolute security. You are responsible for keeping your login credentials confidential and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.

bmy12 does not sell, rent, or trade your personal information. We may share limited data with trusted third-party service providers who assist us in operating the Platform — for example, payment processors that handle GCash and Maya transaction verification, and technical infrastructure providers that support server hosting and security monitoring.

Any third parties who receive data from bmy12 are contractually required to handle it in accordance with applicable data protection standards and are not permitted to use it for their own purposes beyond the specific service they provide.

We may also disclose personal data if required by law, court order, or regulatory authority. In such cases, we will disclose only the minimum information necessary and will notify the affected user where legally permitted to do so.

Your Rights, Minor Protection, and Policy Updates

As a registered bmy12 player, you have the following rights regarding your personal data:

Access: You may request a summary of the personal data we hold about you by contacting [email protected].
Correction: If any of your account details are inaccurate, you can request a correction through the support team.
Deletion: You may request that your account and associated data be deleted, subject to any legal retention requirements and the absence of outstanding account balances or investigations.

Protection of minors: bmy12 does not knowingly collect personal data from anyone under the age of 18. Registration requires confirmation of legal age. If we become aware that a minor has provided us with personal data, we will close the account and delete the data promptly.

Policy updates: This Privacy Policy may be updated from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised date. Continued use of the Platform after an update constitutes your acceptance of the revised policy.

For any privacy-related questions or requests, please contact our support team at [email protected]. You can also review our Terms and Conditions and Responsible Gaming page for further information about how we operate. Our FAQ section covers common account and data questions from Philippine players.

Questions About Your Data?

Contact our support team at [email protected] for any privacy-related requests. You can also visit the FAQ for common account questions or log in to review your account information.

Visit the FAQ Log In to Your Account